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SHIPPING POLICY - It's simple, you buy it, we ship it anywhere ASAP! Under normal circumstances, most orders ship out within 24-48 hours. However, due to large order volumes, weather conditions or circumstances beyond our control, we will ship your order out as soon as possible. We can ship via United Parcel Service (UPS). For orders that weigh less than two pounds, you will find United States Postal Service (USPS) more economical. International customers? No Problem we offer cheap worldwide shipping options! International orders are shipped primarily by USPS. International customers are encouraged to order. See details below. United States Post Office (USPS) International Shipping options information. USPS First Class Mail = Low Cost, Very Slow, NO tracking. (possible 45 days delivery time) USPS Priority Mail = Good price, fast shipping, some tracking. (Usually 3-7 days delivery) RETURNS AND CANCELATION POLICY - Not happy, product problems, etc...we will take care of it! 1. All products are sold with a 30 day money back guarantee from date of shipment. Shipping and handling costs are not refundable. 2. Products must be returned undamaged and in good condition. Misuse or damage is not covered. 3. RETURNS :- If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you are unable to login to your account contact JD Air Parts by Email at tailwindaerollc@gmail.com for a return authorization number and shipping instructions. Please include the original Order Number and Product number issued at time of purchase. 4. CANCELLATIONS :- To cancel an order not yet shipped contact JD Air Parts by Email at tailwindaerollc@gmail.com . Please include the original Order Number and Product number issued at time of purchase. |